TERMS AND CONDITIONS OF BUSINESS

Bookings are made and confirmation issued in writing. To ensure that group bookings are processed smoothly, please give us a list of group members four days prior to the arrival of the group at the latest. 

Cancellation: If you have to cancel your booking six to three weeks prior to the arrival date, we will charge you 30%. Should you cancel less than three weeks in advance, 60% of the total amount will be payable as a cancellation fee. We will always endeavour to re-sell unused bookings to other guests. If we succeed in doing so, you will incur no costs. Changes to bookings and cancellations must be made in writing.

No cancellation costs shall be payable if you cancel up to six weeks prior to your arrival date.

Payments are due in full immediately upon receipt of our invoice. Room rates are quoted in euro and include the statutory VAT payable in the respective country and the service price on the date of performance of the services. Place of performance and of jurisdiction shall be Bad Segeberg. ■